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Client Services - Help and Frequently Asked Questions.
Welcome to Client Services of contactlensavers.co.uk   Our Help pages offer answers to a range of our client's most common questions. If your question is not answered below, please click on Contact Us.

Our Client Services will be pleased to help you by Telephone, Fax or email services@contactlensavers.co.uk with any query you may have or any additional information you may require.

We look forward to serving you and Seeing You Save.
Company Information - Contact Lensavers.
Strategy of Pre-eminence.
About contactlensavers.co.uk
Best Price Guarantee. Seeing You Save.
Satisfaction Guarantee
Contact Us.
Client Feedback
Contact Lenses.
Inserting Your Contact Lenses.
Caring for Soft Contact Lenses
Cleaning Solution for All Soft Contact Lenses
Ten Reasons To Get Contact Lenses.
Ten Myths About Contact Lenses.
Ten Contact Lens Do's and Don'ts
Buying Fashion or Fun Plano Contact Lenses
CHILDREN - Contact Lenses.
Consumers' Guide To Contact Lenses.
Contact Lens UK Brands
Choose your Bausch & Lomb Contact Lenses
Choose your Ciba Vision Contact Lenses.
Choose your CooperVision Contact Lenses.
Choose your Johnson & Johnson Acuvue Contact Lenses.
Top 10 Contact Lenses
A - Z Contact Lenses
Which Brand of Contact Lenses is Repackaged for Your Optician?
Eyecare Information.
Look after your Eyes.
The Eye Examination.
Guide to Eye Examinations.
Who qualifies for an Eye Examination under the NHS?
Common Problems with Eyes.
What is Chronic Dry Eye?
General Information about Eyes.
How the Eye Works.
Your Child's Eyesight.
Squint.
Order Information.
My Basket.
New Order - Contact Lenses
What information do I need to order Contact Lenses?
How do I order Contact Lenses or a product?
How can I ship my Contact Lenses to a location other than my billing address?
Can I fax my order to contactlensavers.co.uk?
How do I Track My Order?
How does the Track My Order page work?
Are my Contact Lenses automatically reordered?
How do I reorder Contact Lenses or a product?
How do I cancel an order for Contact Lenses or a product?
What does availability mean?
How can I return or exchange Contact Lenses or a product?
Returns and Exchanges Form
Prescription Information - Contact Lenses.
Prescription Help?
Prescriptions LAW USA & UK
The Contact Lens Specification GOC Rules 1989
Do I need a copy of my prescription to order Contact Lenses?
How do I know if my prescription is valid?
How do I read my prescription?
Can I purchase one brand of Lenses if my prescription is for another brand?
How recent does my prescription for Contact Lenses have to be?
I received my eye-glasses prescription. Can I order Contact Lenses from it?
Can I get coloured Contact Lenses without a prescription?
My Account.
How do I create my account?
How do I update or delete my account details and profile?
How do I check Track My Order status?
How can I ship my Contact Lenses to a location other than my billing address?
How can I log into my account if I have forgotten my password?
What is the reminder email and how do I change the details?
Are my Contact Lenses automatically reordered?
Pricing and Billing.
Does contactlensavers.co.uk charge a membership fee or Tax?
What are my payment options?
Will my optical insurance plan pay for my Contact Lenses?
Is it safe to use my credit card online?
How do I redeem a coupon for Contact Lenses?
Shipping and Handling.
How do you ship your products? UK FREE DELIVERY.
How can I ship my Contact Lenses to a location other than my billing address?
What if my package is damaged when I receive it?
How much is the cost of shipping and handling? UK FREE DELIVERY.
How long before I receive my Contact Lenses after I have ordered them?
What if I have a problem with my shipment?
Do you ship Internationally.
General Information.
The LAW USA & UK on the Supply of Contact Lenses
Does contactlensavers.co.uk carry all brands of Contact Lenses?
Do your client services representatives work on sales commission?
Referral Program.
Refer a Friend!
How does the Referral Program Work?
Referral Statistics.
Referral Terms and Conditions.
Company Policies - Contact Lensavers
General Policies.
Children's Eye Sight
Privacy Policy.
Refunds, Returns and Exchanges Policy.
Security Policy.
Terms and Conditions of Use.
Consumers' Guide To Contact Lenses.
Overview of Contact Lenses.
Disposable Contact Lenses.
Coloured Contact Lenses.
Toric Contact Lenses for Astigmatism.
Extended Wear Contact Lenses.
Night and Day Contact Lenses.
Contact Lens News and New Products.
Gas Permeable (GP) Contact Lenses.
Special-Effect Contact Lenses.
Bifocal Contact Lenses.
Acuvue Bifocal Contact Lenses.
Reshaping the Eye with Contact Lenses.
Contact Lenses for the Hard-to-Fit Patient.
Caring for Soft Contact Lenses.
Caring for RGP Contact Lenses.
NEW ! What to Do
Guide to Eye Examinations.
Why are Eye Examinations Important.
Preparing for an Eye Examination.
What to Expect from a Comprehensive Eye Examination.
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